Companies use Kaidara to boost service effectiveness and customer satisfaction. Kaidara’s solutions have been proven in the most demanding mission critical environments by many of the world's premier enterprises. Where the penalty for being wrong is costly and high, Kaidara is the de-facto solution to provide accurate approved answers, maximize safety, and ensure compliance.

That is the beauty of Kaidara. It answers questions and solves problems for all. The aficionado collaborates with Kaidara to efficiently locate the right solution. The apprentice is led by Kaidara to locate the precise answer.

And Kaidara is smart. It is powered by semantic understanding, which means it knows what you are looking for. Kaidara crawls and learns from your content sources such as wiki pages, document repositories and websites. Learning allows Kaidara to answer your questions as well as ask you questions back when required.

Headquarters

Americas: Los Altos, California. EMEA: Paris, France.

Company Innovation

Kaidara was founded under the name of Acknosoft in 1991. The company name was changed in 2001, when it went from a consulting operation to a software product company. From the beginning our company was built on academic initiatives surrounding the knowledge modeling principles of Case Based Reasoning (CBR). Our development journey has been taking academic ideas and turning them into practical initiatives that solve business problems. Below is a summary of some of our technology breakthroughs.

Standards Compliance

Knowledge Centered Support — KCS   

"The Consortium for Service Innovation is pleased to have Kaidara Software distinguish themselves as a KCS Verified v4 vendor. The Verification process is thorough and challenging, and by completing the process Kaidara Software has demonstrated they align with and can support the KCS practices. The knowledge management vendors will have their challenges trying the meet this more advanced KCS certification requirement, Kaidara has taken the lead by being the first to do so."

Java 2 Enterprise Edition — J2EE  

Kaidara is a Java™ 2 Platform Enterprise Edition application suite that runs on standard hardware and software platforms. Supported platforms are:

• Operating System: Microsoft Windows Server, XP Professional for Kaidara Solo, Sun Solaris, Red Hat Enterprise Linux, CentOS
• Application Server: IBM WebSphere, Apache Tomcat
• Web Server: Microsoft IIS, Apache HTTP Server, IBM HTTP Server
• Database: MySQL, Oracle, IBM DB2, MS SQL Server

Learn more:

• Management Team
• Press Releases